Common questions.

Cohort26 is a cloud-based HR management software designed for small to medium businesses (1–100 employees). It helps manage employee data, payroll, leaves, attendance, and performance in one place.

Sign up for a free 14-day trial on our home page. No credit card required. You can start adding employees and configuring your HR processes immediately.

Yes. All plans include email support, and Professional/Enterprise plans include priority support and guided onboarding. We help you set up your team structure and initial configurations.

Yes. Cohort26 is built specifically for Indian businesses and includes compliance with Factory Act, ESI, PF, and other statutory requirements.

Professional and Enterprise plans support custom fields and workflows. Starter plan includes standard configurations. Contact our team for specific customization needs.

We integrate with banking partners for payroll, tax software, and accounting tools. Enterprise customers can request custom API integrations.

All data is encrypted in transit (SSL/TLS) and at rest. We comply with data protection standards and conduct regular security audits. Sensitive data like salary and PF numbers are encrypted separately.

Your data is stored on secure cloud servers in India, complying with RBI and government data residency requirements.

Yes. You can export employee data, payroll records, and compliance reports anytime. All data remains yours.

After 14 days, you'll need to select a paid plan to continue. Your data remains intact, and you can choose any plan that fits your needs.

Yes. Upgrade or downgrade anytime. Changes take effect at your next billing cycle, with no penalties.

Yes. Annual plans come with 20% discount compared to monthly billing. Contact sales for enterprise annual pricing.

Starter plans include email support. Professional plans include priority email and phone support. Enterprise plans include a dedicated account manager.

Standard support: 24 hours. Priority support: 4 hours. Enterprise: 1 hour SLA guaranteed.

Yes. We provide video tutorials, documentation, and live webinars. Enterprise customers receive custom training sessions.